Article 1 – Scope and Amendment of the Terms of Business: These Terms of Business govern any order placed on the www.co.uk.tellmemore.com website. AURALOG S.A. reserves the right to adapt or amend these Terms of Business at any time. In case of amendment, the applicable Terms of Business will be those in force on the day on which the order is placed.

Article 2 – Product Availability: The Products and prices offered are valid as long as they appear on the www.co.uk.tellmemore.com website, within the limits of the stock available.

Article 3 – Payment methods: The prices listed on the www.co.uk.tellmemore.com website are inclusive of taxes. AURALOG S.A. may modify its price list at any time without prior notice; the applicable rates are those in effect at the time of your order. Payment is made by credit card (Visa card, Mastercard, American Express card) and is processed in compliance with existing Internet security protocols. A valid credit card number, the cardholder's name, the expiry date and security code (if applicable) must be provided. By providing your credit card details, you are authorising AURALOG, S.A. to debit your account for the amount of the price of the Products and services ordered.Insofar as the Client orders the Products and/or services offered on the www.co.uk.tellmemore.com website, his electronic signature on the ' order form ' confirms the conclusion of the contract between the Client and AURALOG S.A. In accordance with the provisions of the law dated 13 March, 2000 in relation to the electronic signature and the 'loi pour la confiance dans l’économie numérique' dated 21 June, 2004, the provision of a credit card number online and the final confirmation of any order with a ' double click ' constitutes the signature and the express acceptance by the Client of all transactions carried out on the website as well as of the present Terms of Business. The Client must pay all import duties, debits, or taxes as well as any tax corresponding to sales, use, value-added tax, or any other tax (excluding taxes on AURALOG, S.A.’s revenue), based on or relating to any sum due to AURALOG, S.A. in accordance with these terms. If the Client is legally required to deduct or withhold tax on the sum due to AURALOG, S.A., then the specified sum should be augmented in such a way that after the deduction or withholding of tax, AURALOG, S.A. receives the amount it would have received had there been no deduction or withholding of tax.

Article 4 – Retention of Title: The Products offered on the www.co.uk.tellmemore.com website will remain AURALOG S.A.’s property until the amount of the order has been paid in full to AURALOG S.A. However, from the moment of receipt of the order by the Client, the Client shall bear any risk related to the delivered goods.

Article 5 – Delivery: Products are delivered to the delivery address given by the Client during the order process. It is the Client’s responsibility to verify the accuracy of the information he/she may have given for the delivery of his/her order. The delivery does not include the installation, the running of the Product ordered, or the return of an old Product. The Client shall bear packing and delivery fees. According to the nature of the Product ordered and the delivery location, deliveries are made by specific carriers. Delays and delivery fees depend on the designated carrier. In order to track a Product's delivery, the Client will receive an e-mail on the date of the shipping of the Product (Product's departure date from our warehouse).

Article 6 – Packing/Sampling: In the case of promotional activities in relation to AURALOG S.A.’s partners, the Client may receive free sampling or promotional material with the ordered Products. Only one sample per person and per order is distributed. This is done manually and can lead to errors. AURALOG S.A.’s after-sales service will not treat any complaints in relation to this.

Article 7 – Cancellation: The Client may cancel his/her order within twenty four hours (24h) of having ordered one or several Products on the auralogstore.co.uk website. This can be done by sending a letter to AURALOG S.A., Suite 401, 302 Regent Street London W1B 3HH United Kingdom. If the Product has not yet been delivered to the Client, the Client will be reimbursed without any penalty. AURALOG S.A. shall reimburse the Client of the amount corresponding to the Product amount paid on the auralogstore.co.uk without the, shipping cost. The repayment shall be done by drawing a check on the Natwest London Bank. If it has been delivered, the Client is entitled to return the Product, at his own cost, within a period of ninety (90) days from the date of receiving the order and be reimbursed without any penalty.

Article 8 – Warranty: 8.1. General In accordance with the license included with AURALOG S.A.'s Products, the Product and any documentation related to it is guaranteed for a period of one (1) year from the date it is acquired. In accordance with Article L. 120-20-2-4° of the 'Code de la Consommation', the right to return a Product cannot be exercised for unsealed Products. If a returned Product is incomplete or damaged by the Client, it will not be accepted by AURALOG S.A. 8.2. Replacement: AURALOG S.A.accepts and refunds boxed products for return within ninety (90) days of the purchase date from http://tellmemorestore.co.uk. only, provided that the said Products include the following elements: - Product with all content in the original package, - a Return Merchandise Authorization (RMA) number, - the Client refund or replacement request, - copy of the sales receipt. If AURALOG S.A. is unable to replace the documentation and the defective Products, AURALOG S.A. is committed to refunding the amount paid for the purchase of the Product to the Client. To obtain a RMA, Client shall have to contact AURALOG S.A.by calling +44 (0)207 929 6266. No Product return shall be approved without a RMA number. All shipping costs are at Client’s sole expenses. AURALOG S.A.is not responsible for any potential lost or stolen merchandise. Once your return has been received and processed, AURALOG S.A.will issue a refund check or credit your account (for credit card transactions) for the amount of your purchase -- less shipping, handling, and applicable tariffs and taxes -- or ship you a replacement copy of your software. Defective merchandise may be exchanged for the same item. If you have any questions regarding our Return Policy, please call us at 44 (0)207 929 6266. Any program or material provided in accordance with this license agreement is provided on an 'as is' basis. The Client is responsible for installing and using the program. AURALOG S.A. provides no guarantee, either explicit or implicit, written or oral, with respect to the performance of or the results the Client obtains from using the program, data and documentation. The Client acknowledges and accepts that the content of the www.co.uk.tellmemore.com website may contain unspecified technical terms or errors and that AURALOG S.A. can make changes or improvements at any time, either to the website, or to the Products and services it offers.

Article 9 – Technical Support: AURALOG S.A. provides the Client with first level technical support, where technicians will respond to the Client's technical questions. This first level technical support is available in English and French, by telephone, e-mail, fax or post during AURALOG S.A.'s technical support hours. This basic technical assistance is also available through the link 'Contact us' on the www.co.uk.tellmemore.com website but is limited to technical problems arising during the use of the Product ordered on the website.

Article 10 – Intellectual Property: The Client acknowledges that the www.co.uk.tellmemore.com website’s content is protected by intellectual property laws and that it cannot be copied, reproduced, republished, downloaded, posted, transferred, distributed, sold, exploited, or modified in any way without the express permission of AURALOG S.A. AURALOG S.A. grants the Client the right to use the www.co.uk.tellmemore.com website for personal purposes only. This excludes all use with commercial or professional intent. AURALOG S.A. and its suppliers retain ownership of all intellectual property rights relating to the www.co.uk.tellmemore.com website. This includes, but is not limited to, software, data, audio recordings, texts, photos, graphics and videos, which are protected by intellectual property regulations and copyright laws (including patents and trademarks) and the international provisions in force in relation to intellectual property.